Privacy Policy
CoreWorx (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website CoreWorx.ae and our mobile applications available on the Google Play Store and Apple App Store.
1. Information We Collect
We collect the following personal information through our website and apps:
- Name
- Email address
- Phone number
This data is collected when users:
- Register on the website or app
- Fill out any contact or sign-up form
No additional device data or permissions are collected by our apps.
2. How We Use Your Information
We use the data we collect to:
- Create and manage user accounts
- Provide access to app features and services
- Process in-app purchases (via Apple/Google)
- Send relevant updates and promotions via email (via Mailchimp)
- Improve user experience through analytics tools
We do not collect or store billing details directly. All in-app purchases are securely handled by Google Play or Apple.
3. Third-Party Services
We may share non-personal or aggregated data with trusted third parties to help us operate our business. These include:
- Google Analytics (user behavior analytics)
- Facebook Ads and Google Ads (advertising campaigns)
- Mailchimp (marketing email automation)
These third-party services have their own privacy policies. We encourage you to review them.
4. User Rights and Choices
- Account Deactivation: Users may request account deactivation by emailing us at info@coreworx.ae.
- Data Modification: Users can update their password but cannot directly update their name, email, or phone through an account dashboard. For updates, please contact us.
- Email Opt-Out: All marketing emails include an unsubscribe link allowing users to opt out at any time.
5. Children’s Privacy
Our services are accessible to users of all ages, including children. However, we do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that such information has been collected, we will take steps to delete it promptly.
6. Data Storage and Security
All user data is stored securely on Amazon AWS servers located in Singapore.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. International Transfers
By using our services, you understand that your data may be transferred to and processed in countries outside your own (specifically Singapore).
8. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the top will reflect the latest version. Continued use of our services after changes means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@coreworx.ae
Website: https://coreworx.ae